a video game analyst

On a Frequently Asked Questions page created by Sony, the company has admitted that some gamers are already asking for compensation. Its response: "While we are still assessing the impact of this incident, we recognize that this may have had financial impact on our loyal customers. We are currently reviewing options and will update you when the service is restored."Despite the enormity of this power balance mess, some folks can't help but have a little fun at the expense of Sony.As you can see, the National Nerd Relief Fund is hoping to raise money to help get the PlayStation Network back up and running as soon as possible ... for the sake of Sony fanboys everywhere. But in Japan where Sony is based, one of the highest ranking government officials — Chief Cabinet Secretary Yuko Edano — issued a more diplomatic statement directed at Sony."Private businesses must safeguard the personal information they have with the maximum care possible," he said, according to game site Kotaku.Meanwhile, estimates are rolling in about how much this debacle is going to cost Sony.As VentureBeat shop online 2011 reports, estimates are ranging anywhere from $20 million in lost revenues for a couple of weeks of down time to $24 billion for the total costs of dealing with the loss of personal customer data. Michael Pachter, a video game analyst for Wedbush Morgan, told VentureBeat he estimates that Sony makes about $500 million in annual revenue from PSN which comes out to about $10 million per week. Sony has estimated it will take another week to get the network up and running on top of the week it's been down — hence the low-end $20 million guess.On the other end of the spectrum, Forbes has cited a study from security think tank Ponemon Institute that estimates it costs $318 per compromised record for a data breach. With 77 million PlayStation Network user accounts that adds up to the $24 billion estimate. "The Information Commissioner's Office takes data protection breaches extremely seriously," the organization told Eurogamer Wednesday. "Any business or organization that is processing personal information in the UK must ensure they comply with the law, including the need to keep data secure. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."Meanwhile, according to several Australian newspapers, the Australian Privacy Commissioner, Timothy Pilgrim, has said he will be opening an wholesale power balance investigation into the breach. And in the U.S., outraged Sen. Richard Blumenthal (D-Conn.) sent a letter to Sony of America CEO Jack Tretton demanding answers about the company’s failure to notify millions of customers about the data breach in a timely manner.
Par eileen le jeudi 28 avril 2011

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